sakong Jurisdiction Notice

We do not offer our services in jurisdictions where online wagering is prohibited. Our platform (sakong) operates only where local law permits. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction before registering an account or depositing funds.

This page sets out our jurisdiction policy, account eligibility requirements, and the legal framework that governs our service. We operate football sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). All services are available only where applicable law permits.

If you are unsure whether sakong is accessible in your location, contact our support team before proceeding. We maintain the right to restrict or terminate access to our platform if we determine that a user's jurisdiction prohibits our services.

Service availability and sakong access restrictions

We at sakong do not operate in jurisdictions where online wagering is prohibited by law. Our services are available only in regions where the applicable legal framework permits online gaming, sportsbook betting, and live-dealer games. We do not claim to be licensed in any specific country or region. We do not hold a government-issued gaming license for Indonesia, Singapore, Malaysia, or any other jurisdiction.

Users accessing sakong from Jakarta, Surabaya, Bandung, Medan, or any other location must verify independently that their local law permits access to our platform. We provide our services on an as-available basis in jurisdictions where we determine that legal access is permissible. This determination is made at our sole discretion and may change at any time.

We reserve the right to restrict or block access to sakong from any jurisdiction, IP address, or user account if we determine that continued access would violate applicable law or our own compliance policies. If your access is restricted, we will notify you via email and provide instructions for withdrawing any remaining balance from your account.

Account eligibility and user requirements on sakong

To open a sakong account, you must meet the following requirements: you must be at least 18 years old; you must be a resident of a jurisdiction where our services are legally available; you must not be a resident of a jurisdiction where online wagering is prohibited; and you must provide accurate, truthful information during registration and identity verification.

During account opening, we collect your email, phone number, national ID or passport, and address. We use this information to verify your identity and confirm your jurisdiction of residence. If we determine that you are accessing sakong from a prohibited jurisdiction, we will suspend or close your account and process a withdrawal of any remaining balance to your registered payment method.

We do not knowingly accept users from jurisdictions where online wagering is prohibited. If you register from such a jurisdiction, we may detect this during identity verification or during your first deposit attempt. In such cases, we will close your account and return your funds.

Age requirement

You must be at least 18 years old to use sakong.

Jurisdiction check

We verify your jurisdiction during KYC. If you are in a prohibited jurisdiction, your account will be closed.

Accurate information

Your registered name, address, and ID must match your identity documents.

Single account

You may hold only one sakong account. Multiple accounts will be closed and funds consolidated.

Payment methods and regional availability on sakong

We accept deposits and withdrawals via Indonesian payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). These payment methods are available only to users in supported jurisdictions. If you attempt to deposit from a payment method registered outside a supported jurisdiction, your transaction may be declined.

We do not accept cryptocurrency, international wire transfers, or payment methods from prohibited jurisdictions. All deposits and withdrawals must be processed through our approved payment partners. If you use a payment method that is not on our approved list, your transaction will be rejected and your funds will be returned to your payment method within 3–5 business days.

Legal compliance and data protection on sakong

We comply with applicable anti-money-laundering (AML) and know-your-customer (KYC) regulations in the jurisdictions where we operate. We may request additional documentation from you at any time to verify your identity or source of funds. If you do not provide requested documentation within 30 days, we will suspend your account pending compliance.

Our full privacy policy is available at Privacy policyOur account terms are available at TermsBoth documents outline how we collect, use, and protect your personal data, and what rights you have to access, correct, or delete your information.

Contact us about jurisdiction questions on sakong

If you have questions about whether sakong is available in your jurisdiction, or if you need clarification about our service availability, contact our support team. We provide support via live chat (response within subject to verification during business hours), email (response within 24 hours), or phone (available during posted hours). Our team speaks English and Indonesian.

We do not provide legal advice. If you are unsure whether using sakong complies with your local law, we recommend consulting a legal professional in your jurisdiction before registering or depositing funds. By using sakong, you acknowledge that you have verified that access and use comply with your local law, and that you accept full responsibility for any legal consequences of your use of our platform.